LightZone hangs after running for first time


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scotprince
LightZone hangs after running for first time

Hello,

Just installed LZ vz. 4.1.8-20171226-amd64 on my Windows !0 pc.  It appears to install fine and initially opens fine.  It will let me choose the picture folder but when I go to select a picture and edit it the app just hangs and locks up. 

Here is error message in Event Viewer.

The program LightZone.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 726c
 Start Time: 01d381048ba49358
 Termination Time: 4294967295
 Application Path: C:\Program Files\LightZone\LightZone.exe
 Report Id: 99cb17a1-17e7-410b-8e6d-2fae6dab9a8a
 Faulting package full name: 
 Faulting package-relative application ID: 

Here is information on my pc:

OS Name    Microsoft Windows 10 Pro
Version    10.0.15063 Build 15063
OS Manufacturer    Microsoft Corporation
System Name    <removed>
System Manufacturer    MSI
System Model    MS-7998
System Type    x64-based PC
Processor    Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date    American Megatrends Inc. 1.70, 7/27/2016
Installed Physical Memory (RAM)    32.0 GB
 

Any suggestions?  Thanks.

Jacal
Did you check

your security software, whatever you have installed, and the SmartScreen thingy?

And, what kind of a picture did you try to edit?

Have a nice day!

scotprince
My anti-virus progam is

My anti-virus progam is windows Defender.  As for the smartscreen...it looks like I don't even have that enabled.  All the googling I did on it says there should be an option from the Control Panel>>System and Security>> Security and Maintenance panel and there is none.  So I believe it is already disabled.

  I was trying to edit a .jpg file. 

I added LightZone as an approved  app in the firewall settings and I run LightZone as an admin.  It still locks up on me.

Thank you.

Fr3bzY
same problem

new user, so no previous builds on system

running x64 version on win 10 pro

AMDfx 8350 @ 4GHz
256 gb ssd , 16 GB ram, 480rx 4gb vidcard 

only difference is that i dont get the error at all, the program just hangs.

 

Russbeck
Exactly same hanging problem.

New user, so no previous builds on system

Running x64 version on win 10 pro

Intel i5 @ 3.5GHz
256 gb ssd , 16 GB ram, 4gb vidcard 

I dont get an error message  at all the program just hangs.

DC-NICO
New Version dont work

Happy new year all.

Windoes 10 64 bit. 640 GB HD / 3 GB Ram.
Lightzone hangs.
CPU 15% / Ram 580 MB used vrom Lightzone.
HD works continousli.

 

ktgw0316
20180105

I've just uploaded "LightZone-Installer-4.1.8-20180105-64bit.exe". Hope this works. I deleted the older packages to avoid confusion.

 

Masahiro

mmangus
On macOS it hangs!

Here I'm on macOS HS (10.13): as the first user in this thread said, my LZ starts fine but when I try to open a file (jpg) it hangs forever !

Any update for macOS? I'm running the latest available version 4.1.8 just downloaded from web site.

-- Marco